Terms and conditions - B2B-customers

Recommended retail price are shown including VAT. For logged in B2B-customers, prices are shown excluding VAT.

No minimum order value. On orders below €100 excl. VAT and shipping, a handling fee of €5 will be added to the order.

Shipping will be added on orders according to our shipping rates. Actual shipping cost is shown in the check-out process. 


Order Confirmation

After placing an order, you will immediately receive an automatic order confirmation to the e-mail address you have registered. If you do not receive the confirmation mail, please check you spam folder and otherwise contact us on info@babynord.se.

Back Order

Products on backorder will be sent on the next order after the goods are available in stock. If you do not want products on backorder, please email us at info@babynord.se or write in the comment field on the order.



Orders are usually shipped within 1-2 business days with DHL.

In the event of a defect in delivery, for example that a product is missing or incorrect product has been delivered, this must be reported to BabyNord within 5 days from the delivery received.

Visible transport damage or missing packages must be reported immediately upon receipt to the driver and to BabyNord on info@babynord.se. Please take a picture of damaged box / pallet and damaged products and email the pictures to us. If the damage is not visible on the outer packaging, it must be reported to BabyNord within 3 business days from the delivery received to be compensated.

Delivered goods remain as property of BabyNord AB until the invoice is paid in full.


Privacy Policy

We follow the EU data protection regulation (GDPR). When you register and make an order, you agree that we store and use personal information in our business in order to best fulfill our obligations to you as a customer. 

The personal data you provide will not be passed on, sold, exchanged or shared with other companies, organizations or private individuals without your agreement. Our only purpose of gathering and saving the data is to enable us to provide you with optimal service.

We protect your data according to GDPR and you have the right to access the information and have it deleted.



Our website uses the friendly version of cookies, so-called session cookies. When you are surfing our web page, session cookies are sent between your computer and our server to enable them to exchange information.

We do not save any personal data via session cookies. Session cookies are not stored permanently on your computer, instead they disappear when you close your browser.

There are safety settings on most browsers that can de-activate session cookies. Usually you can also remove any session cookies that have already been saved.

If you choose not to accept session cookies on our website, the website will not function satisfactorily.

When visiting this website, your IP address is automatically registered to measure the visit frequency.



BabyNord's products may not be sold on auction sites such as E-bay, Tradera and similar sites where prices are set by bidding.

By placing an order to BabyNord AB you approve the terms and conditions stated above. 

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